Clean Up Water Damage in Winston Salem

Water damage strikes without warning. A burst pipe during a family gathering, storm flooding that seeps into your basement, or an appliance failure that leaves your kitchen underwater—these emergencies demand immediate, professional attention. When disaster hits Winston-Salem homes and businesses, property owners consistently turn to one trusted name: STOP Restoration.

Since 2014, STOP Restoration has built an unshakeable reputation as Winston-Salem’s premier water damage cleanup specialists. Our commitment to rapid response, advanced restoration techniques, and genuine care for our community has made us the go-to choice for thousands of local property owners facing their worst water damage nightmares.

STOP Restoration Difference

What sets STOP Restoration apart from other water damage cleanup companies? Our success stems from three core principles that guide every restoration project we undertake.

Professional Excellence and Certified Expertise

Our team doesn’t just clean up water damage—we restore hope. Every STOP Restoration technician holds industry certifications from respected organizations like the IICRC (Institute of Inspection, Cleaning and Restoration Certification). This means our crews meet strict competency standards and stay current with the latest restoration techniques and safety protocols.

Ben McDonald, our owner and General Manager, brings unique qualifications to every project. As a licensed general contractor for North Carolina, Ben has dedicated his entire career to construction, maintenance, and home improvement. His experience spans from managing large-scale product rollouts for major retailers to hands-on restoration work. This deep industry knowledge ensures every water damage cleanup project receives expert oversight from start to finish.

Our commitment to ongoing education means our team continuously updates their skills and certifications. This dedication to professional development translates directly into superior results for our clients.

24/7 Emergency Response When You Need It Most

Water damage doesn’t wait for business hours. That’s why STOP Restoration maintains round-the-clock availability for Winston-Salem area emergencies. Our 24/7 emergency response team understands that every hour of delay can mean thousands of dollars in additional damage.

Consider a 2 AM water heater failure, flooding your finished basement. Within 45 minutes, our emergency crew can be on-site, extracting water and setting up drying equipment. By morning, what could have been a devastating loss is already well on its way to complete restoration.

Our rapid response capability stems from strategic equipment placement and crew scheduling. We maintain fully stocked vehicles throughout the Triad area, ensuring we can reach any emergency within the critical first hour when intervention makes the biggest difference.

Cutting-Edge Technology and Proven Methods

STOP Restoration invests heavily in professional-grade equipment that delivers results far beyond what standard household tools can achieve. Our arsenal includes:

Advanced Water Extraction Equipment: Industrial-grade water extractors and submersible pumps remove hundreds of gallons of standing water quickly and efficiently.

Precision Moisture Detection: Infrared cameras and moisture meters identify hidden water damage behind walls and under flooring, preventing future problems.

Professional Drying Systems: Low-grain refrigerant dehumidifiers remove over 200 pints of moisture daily, while air movers accelerate the drying process to prevent mold growth.

Air Quality Management: Air scrubbers filter harmful particles from the environment, ensuring safe working conditions and healthy indoor air quality post-restoration.

Our systematic approach follows industry standards: thorough inspection, complete water extraction, strategic drying and dehumidification, cleaning and sanitization, and final restoration. This comprehensive process ensures no detail is overlooked.

Complete Water Damage Cleanup Services

STOP Restoration offers the full spectrum of water damage cleanup services, making us your single point of contact for complete restoration.

Water Damage Restoration

Our water damage restoration process begins with immediate assessment and containment. We identify the water source, determine contamination levels, and create a customized restoration plan. Our team handles everything from clean water damage (burst pipes, appliance leaks) to more complex situations involving gray water (washing machine overflows) and black water (sewage backups).

The restoration process includes complete water extraction, structural drying, moisture monitoring, and restoration of damaged materials. We use thermal imaging to locate hidden moisture that could lead to mold growth or structural problems if left untreated.

Fire and Smoke Damage Restoration

Water damage often accompanies fire damage, creating complex restoration challenges. Our fire and smoke damage restoration services include emergency board-up to secure your property, smoke odor removal using advanced deodorization techniques, and comprehensive cleanup of fire-affected areas.

We understand that fire damage restoration requires sensitivity and expertise. Our team works diligently to salvage as much of your property as possible while ensuring complete safety and thorough restoration.

Mold Remediation

Mold growth can begin within 24-48 hours of water damage, making prompt professional intervention essential. Our mold remediation process involves careful identification of mold colonies, containment to prevent spore spread, safe removal using industry-approved techniques, and treatment of affected areas to prevent future growth.

We also address the underlying moisture issues that allow mold to thrive, ensuring your property remains mold-free long-term.

Additional Specialized Services

Beyond our core water damage cleanup services, STOP Restoration offers dry-outs for minor water intrusion, security board-ups for damaged properties, comprehensive sanitization services, and complete reconstruction when extensive damage requires rebuilding.

Serving Winston-Salem and the Entire Triad Area

STOP Restoration proudly serves Winston-Salem and the broader Triad region, including Kernersville, Thomasville, Clemmons, Lewisville, High Point, Advance, Jamestown, Lexington, Oak Ridge, Pfafftown, and Greensboro.

Our local presence matters. We understand the unique challenges facing Triad area properties, from the region’s weather patterns to common housing characteristics. This regional expertise allows us to provide more effective, personalized solutions for each restoration project.

Being locally owned and operated means we’re invested in our community’s well-being. When you choose STOP Restoration, you’re supporting a local business that gives back to the Winston-Salem area while receiving the backing of a national service network with over 30 years of disaster restoration experience.

Why Fast Response Saves You Money and Stress

Water damage worsens exponentially with time. Here’s why immediate professional intervention is vital:

The 24-Hour Rule: Mold can begin growing within 24 hours of water exposure. Once mold takes hold, remediation becomes significantly more complex and expensive.

Structural Integrity: Water quickly weakens building materials. Prompt extraction and drying prevent permanent structural damage that could require extensive reconstruction.

Secondary Damage Prevention: Standing water continues causing damage to flooring, walls, furniture, and personal belongings every hour it remains. Swift action minimizes these losses.

Health Protection: Stagnant water becomes a breeding ground for bacteria and other harmful microorganisms. Professional cleanup protects your family’s health.

Insurance Compliance: Most insurance policies require prompt action to mitigate damage. Delaying professional restoration could jeopardize your coverage.

Customer-First Approach

At STOP Restoration, we understand that water damage cleanup is about more than just technical expertise—it’s about caring for people during difficult times.

Clear Communication Throughout

We keep clients informed at every step of the restoration process. Our team explains what we’re doing, why it’s necessary, and what to expect next. This transparency reduces anxiety and helps clients make informed decisions about their property.

Insurance Coordination Made Simple

Dealing with insurance companies can be overwhelming, especially during a crisis. STOP Restoration works directly with insurance adjusters to streamline the claims process. We provide detailed documentation, coordinate inspections, and advocate for our clients to ensure fair settlements.

Our experience with insurance procedures means we know what documentation is needed and how to present damage assessments effectively. This expertise often results in faster claim processing and better outcomes for our clients.

Personalized Service for Every Project

No two water damage situations are identical. We customize our approach based on the specific needs of each property and client. Whether it’s a small residential leak or major commercial flooding, we adapt our methods to deliver the best possible results.

Professional Certifications and Industry Leadership

STOP Restoration’s commitment to excellence extends beyond individual projects to industry leadership and community involvement.

IICRC Certification

Our technicians maintain current certifications from the Institute of Inspection, Cleaning and Restoration Certification (IICRC), the restoration industry’s leading standard-setting organization. These certifications ensure our team meets rigorous competency requirements and stays current with evolving best practices.

Owner Expertise

Ben McDonald’s credentials as a licensed general contractor bring additional expertise to every project. His background in construction and home improvement provides valuable insights into building systems, structural integrity, and proper restoration techniques.

Ongoing Training Investment

We invest continuously in team training and education. Our technicians attend industry conferences, participate in manufacturer training programs, and stay current with new equipment and techniques. This commitment to learning ensures our clients benefit from the latest advances in restoration technology.

Your Next Steps for Water Damage Cleanup

When water damage strikes your Winston-Salem property, every minute counts. Here’s how to get the professional help you need:

For Immediate Emergencies: Call STOP Restoration at 336-829-5345. Our 24/7 emergency line connects you directly with our response team.

For Preventive Assessments: Contact us to schedule a property assessment. We can identify potential water damage risks and help you develop a prevention strategy.

For Insurance Questions: Our team can help you understand your coverage and prepare for potential claims before damage occurs.